Appeal procedures
/--/uploads/sites/2/2026/01/voies-de-recours.jpg)
The Wallonia Export & Investment Agency (AWEX) is here to listen!
We first recommend that you discuss the matter directly with the staff member handling your file.
If a decision taken by the Agency gives rise to any concern on your part, pursuant to the joint decrees of 13 and 20 July 2023 of the French Community and the Walloon Region concerning the Common Ombudsman Service of the French Community and the Walloon Region, you may contact the Ombudsman at the following address:
The Ombudsman of Wallonia and the Wallonia-Brussels Federation
Tel.: 0800/19.999 – 081/32.19.11 – Fax: 081/32.19.00
Rue Lucien Namèche, 54
[email protected]
www.le-mediateur.be
You may also lodge an appeal against the decision before the Council of State (such an appeal does not have suspensive effect):
- By registered mail:
Council of State – Registry of the Administrative Litigation Section
Rue de la Science 33
1040 BRUSSELS - Or through the electronic procedure (see the “e-Procedure” section on http://www.conseildetat.be/)
Please note that submitting a complaint to the Ombudsman suspends the deadline for lodging an appeal before the Council of State for a maximum period of four months.